Optimise customer, financial and community outcomes
Intentional Outcomes helps organisations realise their vision by optimising strategy, systems and performance.
In this era of rapid change and market disruption, smart planning, strong governance, creative problem solving and customer engagement are essential for aged care, disability, health and community services.
A healthy organisation focuses simultaneously on quality customer outcomes, workforce engagement and financial sustainability.
Intentional Outcomes works with boards and management to ensure the sustainability and relevance of services into the future, through provision of consulting, coaching, project and interim management assignments.
Grow your service
Business development and growth works best when planned and managed effectively.
Intentional Outcomes can assist you to win new contracts, expand your customer reach, improve customer value, or develop new service/product lines.
Delight key stakeholders
Understanding of key stakeholders - their motivations, characteristics and needs - is essential to selection and execution of the right strategy.
Intentional Outcomes can assist you with stakeholder engagement, communications, service models, product design and evaluation.
Barriers to achieving organisational objectives come in many forms: clarity of expectations, resourcing, communication and capabilities. Intentional Outcomes use a systems approach to identify blockages to success, and work with you on tailored solutions.
Simplify and strengthen governance
Contemporary governance practices are essential to organisational success. Directors are responsible for leading organisational culture and strategic direction; overseeing execution of strategy and compliance; and management of risk and change.
Intentional Outcomes can provide sector specific governance support.
Intentional Outcomes works with organisational leaders to ensure the sustainability and relevance of services into the future, through provision of consulting, coaching, project and interim management assignments.