Optimise customer, financial and community outcomes

Intentional Outcomes helps organisations realise their vision through optimising strategy, systems and performance.

​In this era of rapid change and market disruption, smart planning, strong governance, creative problem solving and a customer focus are essential for aged care, disability, health and  community services.

It is not enough to focus on financial outcomes or consumer outcomes in isolation. A healthy organisation appreciates the importance of both sides of the ledger.
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Intentional Outcomes ​ works with boards and management to ensure the sustainability and relevance of services into the future, through provision of consulting, coaching, project and interim management assignments.  

Grow your service

Business development and growth works best when planned and managed effectively.
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Intentional Outcomes can assist you to win new contracts, expand your customer reach, improve customer value, or develop new service/product lines.

Delight key stakeholders

Understanding of key stakeholders - their motivations, characteristics and needs - is essential to selection and execution of the right strategy.
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Intentional Outcomes can assist you with stakeholder engagement, communications, service models, product design and evaluation.

Overcome Barriers

Barriers to achieving organisational objectives come in many forms: clarity of expectations, resourcing, communication and capabilities.  ​                                                                                                                                                Intentional Outcomes use a systems approach to identify blockages to success, and work with you on tailored solutions.

Simplify and strengthen governance

Boards and management committees carry responsibility for governance of the organisation, including provision of clear direction, oversight of strategy and execution, compliance, and management of risk.
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Intentional Outcomes can provide sector specific and generic governance support. We are also licensed to use the GovernRight© Framework. 

Intentional Outcomes works with boards and management to ensure the sustainability and relevance of services into the future, through provision of consulting, coaching, project and interim management assignments.