INTENTIONAL OUTCOMES
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About Us

We work with organisations that define success as simultaneous excellence in consumer, organisational and community outcomes.

Established in 2016

Helen Wilson Consulting was established in 2016 to support the transformation of aged care, disability and health care sectors, and to improve the interface between them. The first year focused on word of mouth referrals, with clients including not-for profit, private and government service providers and peak bodies.
​In August 2017, the consultancy was re-badged as Intentional Outcomes, to reflect the critical dependency between excellence in stakeholder engagement, customer outcomes and long term business success.

Why Choose Us?

Our personal attention and tailored solutions have a proven ability to:
  • Help organisations grow sustainably
  • Overcome blockages to achieving your objectives
  • Simplify and strengthen governance processes
  • Deliver unique solutions that delight both customers, employees and boards

Our Vision

A vibrant service sector that supports individual and community wellbeing through all stages of life.
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Our Mission

To support human service organisations to realise their vision through optimising strategy, systems and performance.
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Our Values

Our values include integrity, growth, creativity, generosity, dignity and passion.

Our focus is on creating long term, optimal value for your organisation, your customers, and community.
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If we can’t help you directly, we can leverage our network to assist.

Principal Consultant

Helen Wilson, MBA, BSpThy(Hons), GAICD

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Helen has 30 years’ experience within ageing, health and disability services, including executive, non-executive and national management roles. She brings extensive experience in guiding organisations through the challenges of changing policy, social, technological and competitive landscapes, with a focus on strategic planning, business improvement, customer experience and innovation. Dual qualifications in business management and allied health (speech pathology) ensure a deep understanding of the service delivery environment combined with commercial acumen.

Helen has worked within large, mid-sized and small organisations, including not-for-profit, private and government entities. At a sector level, she has presented at state and national conferences, participated in expert panels, and has served as a Board member of Aged and Community Services NSW/ACT. She now runs a successful consulting business, working with boards and management teams to support a vibrant and sustainable sector.


​Helen is also a Professional Partner with the leading Governance consulting group The Professional Partner Group.
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Testimonial
"I have worked with Helen for 5 years and she has produced many winning tenders and enhanced and developed models of care and service. Helen is a polished professional. Her work is thoughtful, detailed and of a very high standard. Helen is strategic in her approach, very considered forward thinking and practical and makes a difference to achieve genuine outcomes that make a difference to people. Her communication is excellent and her work complete."
Therese Adami, Chief Operating Officer

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