​Our Services
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We tailor our support to your organisation and your target market, whether it be aged care, disability, health, education, social services or the interface between them.

Growth Planning

Strategic growth planning requires market insight, realistic self assessment, understanding of key stakeholders, and visionary thinking. Intentional Outcomes offers support for your growth planning including:

• Strategic planning workshops
• Business development planning
• Organisational capacity building – diagnostic and action planning
• Product/service life-cycle planning
• Stakeholder management frameworks
• Environmental scanning

Operational Excellence

Operational excellence requires smooth, repeatable processes; a skilled, engaged workforce;  delivery of customer value; innovation; communication; resourcing; accountability, compliance and continuous improvement.
Intentional Outcomes offers support for

• ​Executive and management coaching
• Business frameworks
• Change and transformation projects
• Innovation and improvement projects
• Service model design
• Program outcome evaluations
• Short term executive assignments

Program Support

The growing research base, consumer choice,  diversity, policy, social and technological changes require organisations to continually review and update service models, programs and products. Organisations should be clear on the outcomes their key stakeholders desire and design programs and products to achieve these. Evidence based practice, continual improvement and formal evaluation are essential. 
Intentional Outcomes offers support for:

• Service model design and innovation
• Tenders and proposals for new business
• Stakeholder engagement
• Service/program evaluation
• Quality improvement and compliance 

Tenders and Grant Applications

Governance

A strategic approach to tenders and grant applications can be important for growing income and funding key initiatives. Our Consultants have a strong track record of successful applications, and can assist with:

• Development of a bid management framework
• Careful selection of funding opportunities
• Organisational preparation
• Building your case for winning
• Writing applications and proposals

Boards carry ultimate accountability for compliance with financial, legal, ethical, safety and service standards, as well as stakeholder expectations. Intentional Outcomes can help  to strengthen and simplify governance systems including: 

• Strategic direction 
• Industry insights – Aged Care, Disability and the interface with health
• Governance and reporting frameworks
• Oversight of policy, compliance, change and risk management

Helen Wilson is a Graduate of the Australian Institute of Company Directors and is accredited through The Professional Partner Group to used the GovernRight© Framework for Board Governance and Reporting. 

Public Speaking
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Intentional Outcomes can provide a speaker for events, meetings or conferences. Topics include, but are not limited to:

• Aged Care Reform
• Home Care and Consumer Directed Care
• The Interface between Aged Care, Disability and Health
• Homes vs Housing
• Reshaping organisations 
• Quality of Life
• Gratitude as a mediator of well-being for organisations and individuals
• Aligning the Provider and Carer Perspective

We Promise You Personal Attention And Tailored Solutions